Customer Support Manager (Remote: CET ±3 hours)

Passionate about delivering outstanding customer experiences and solving complex technical challenges? Join Cyntegrity as a Customer Support Manager and become the go-to expert ensuring smooth, efficient support across our clinical trial technology platforms. In this fully remote role, you’ll manage the end-to-end ticketing process, collaborate closely with Product and R&D teams, and help translate technical solutions into clear, customer-friendly guidance while contributing to continuous product and process improvements in a regulated healthcare environment.